My goal is customer satisfaction simply because my business is built on a framework of trust, integrity, and open communication. I am undeniable bound to this goal because referrals are my best source of business. While I give you my word that I will go the extra mile for my customer, chances are that you heard of me because I do, indeed, go the extra mile. Furthermore, it is important for my career to have meaning. I have an opportunity to make a difference in someone’s life, and I take that responsibility very seriously. “Business with a heart” would be an appropriate name to describe the way I do business.